High customer service and response capabilities are required in hotel and travel industry so that customers can spend their valuable time in holidays with more comfort. And in order to fulfill a wide variety of requests from customers, it is necessary to acquire a wide variety of knowledge. You can surely acquire customer service skills and a wide variety of knowledge through practical training.
You can acquire the essential qualification for persons who want to work in travel industry, Certified Domestic Travel Service Supervisor status. It is the first step toward to a first-class hotelier also in hotel industry to widely gain familiarity with tourist attractions around the hotel you work and transportation.
You can look for a job advantageously, by utilizing a number of job offers from hotels such as Grand Hyatt Tokyo and Prince Hotel, and from travel agencies such as JTB and H.I.S., which is unique to Ohara Group who operates schools nationwide.
Schools where classes are offered
Tokyo school (Suidobashi) / Utsunomiya school / Takasaki school / Matsumoto school / Fukui school / Kanazawa school /
Osaka Namba school / Kyoto school / Wakayama school / Fukuoka school / Kokura school
Hotel bell staff
Tour planner and conductor
Travel agency staff
Qualification acquisition target
Certified Domestic Travel Service Supervisor <National examination>
ServiceHospitality Test,2nd grade or official Business Skills Test in Bookkeeping, 2nd / 3rd grade
Tourism English Proficiency 3rd grade Test
Word-Processing Test, 2nd / 3rd grades or Hotelier Proficiency Test
Microsoft Office Specialist (MOS) Word or Excel
The curriculum where I can acquire language ability is attractive for me.
I chose Ohara because I can experience actual hotel services in its hotel training program and also I can learn English and Chinese languages in its curriculum. Utilizing what I learned in its training program and daily classes, I am aiming to get a job at a hotel. By improving language ability, I would like to become able to communicate with many foreign tourists.
You can become a first-class hotelier and tour planner!
High customer service and response capabilities are required in this industry. And response capabilities to foreign customers who have increased in recent years are also required. Participating in practical customer service and response training, and acquiring Certified Domestic Travel Service Supervisor status and English / Chinese conversation abilities, letfs succeed as a first-class hotelier and tour planner!